Terms and Conditions of Service

Welcome to Our Service

These Terms and Conditions govern your use of the Nuvathorilqe financial planning subscription service. By subscribing to our monthly service, you enter into a legal agreement with Nuvathorilqe Pty Ltd.

Your subscription and continued use of our services constitutes acceptance of these terms and any future modifications.

Key Definitions

For clarity, these terms have specific meanings throughout this agreement:

  • Service: Our monthly financial planning subscription including consultations, analysis, and ongoing support
  • Client/You: The individual or entity subscribing to and using our financial planning services
  • Subscription: Your monthly recurring payment arrangement for ongoing access to our services
  • Consultation: Scheduled one-on-one sessions with our financial planning professionals

Acceptable Use of Our Services

To ensure a positive experience for all clients, please observe these usage guidelines:

Permitted Uses

  • Attending scheduled consultations and engaging in good faith discussions
  • Providing accurate financial information for analysis and planning purposes
  • Using our recommendations for personal financial planning decisions

Prohibited Activities

  • Sharing login credentials or account access with unauthorized parties
  • Using our services for illegal activities or fraudulent purposes
  • Harassing, threatening, or inappropriate behavior toward our staff
  • Attempting to reverse-engineer or copy our proprietary methodologies

Your Responsibilities as a Client

As a subscriber to our service, you agree to:

  • Provide accurate and complete financial information during consultations
  • Attend scheduled appointments or provide reasonable notice for cancellations
  • Make timely monthly payments to maintain your subscription
  • Notify us promptly of any significant changes to your financial situation

Intellectual Property Rights

All content, methodologies, tools, and materials provided through our service remain the intellectual property of Nuvathorilqe Pty Ltd and are protected by Australian copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from our proprietary content without written permission

Subscription and Payment Terms

Your monthly subscription includes the following payment terms:

  • Monthly fee of $250 AUD plus applicable GST, charged automatically on your billing date
  • Payments processed via secure credit card or direct debit on the same date each month
  • Failed payments may result in temporary suspension of services until resolved
  • Price changes require 30 days written notice and option to cancel without penalty

Limitation of Liability

To the maximum extent permitted by Australian law, Nuvathorilqe Pty Ltd's liability for any claims arising from our services is limited to the amount of fees paid in the 12 months preceding the claim.

We are not liable for indirect, consequential, or punitive damages arising from your use of our services

Dispute Resolution

We are committed to resolving disputes fairly and efficiently through the following process:

Internal Resolution Process

Disputes should first be addressed through our internal complaints procedure:

  • Submit written complaint to info@nuvathorilqe.com within 30 days
  • We will investigate and respond within 14 business days
  • Escalation to external dispute resolution if not resolved internally

External Dispute Resolution

For international clients, alternative dispute resolution is available through relevant consumer protection agencies

Unresolved complaints may be referred to the Australian Financial Complaints Authority (AFCA): https://ec.europa.eu/consumers/odr

Subscription Termination

Either party may terminate this agreement under the following conditions:

  • You may cancel your subscription with 30 days written notice
  • We may terminate for breach of terms after written warning and 14-day cure period
  • Immediate termination permitted for illegal activities or harassment

Governing Law and Jurisdiction

Any disputes arising from this disclaimer shall be subject to the exclusive jurisdiction of Australian courts

Severability of Terms

If any provision of these terms is found unenforceable, the remaining provisions continue in full force and effect. Invalid terms will be modified to achieve the intended economic effect where possible.

Complete Agreement

These terms, together with our Privacy Policy and other referenced documents, constitute the complete agreement between you and Nuvathorilqe Pty Ltd regarding our services.

Modifications to Terms

We may update these terms periodically to reflect changes in our services, legal requirements, or business practices.

Significant changes will be communicated via email with 30 days notice before taking effect

Contact Information

Questions about these terms? Contact our legal team at info@nuvathorilqe.com or +61 3 2376 6459

Email: contact@nuvathorilqe.com

Phone: +61 3 2376 6459

Address: 68–96 Hunter Street, Sydney NSW, Australia

Last updated: August 1, 2025

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