Privacy Policy & Data Protection

Our Privacy Commitment

At Nuvathorilqe, we understand that your financial information is highly sensitive and personal. This privacy policy explains how we collect, use, and protect your information when you use our monthly financial planning subscription service.

We are committed to transparency, security, and giving you control over your personal data in accordance with Australian Privacy Principles and international best practices.

Information We Collect

To provide personalized financial planning services, we collect the following types of information:

• Contact details (name, email, phone, address)
• Financial information (income, expenses, assets, goals)
• Demographic information (age, employment status, family situation)
• Service usage data (consultation history, preferences, communications)

How We Use Your Information

We use your personal information exclusively for the following purposes:

• Providing personalized financial planning consultations
• Tracking progress toward your financial goals
• Improving our services and developing new features
• Communicating with you about your subscription and appointments

Legal Basis for Processing

Under Australian privacy law, we process your information based on:

Primary Legal Basis: Your consent and our legitimate business interests in providing financial planning services

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information only in these limited circumstances:

• With your explicit consent for specific purposes
• When required by law or court order
• With trusted service providers who assist in delivering our services

Data Security Measures

We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your information from unauthorized access, alteration, or disclosure. All staff receive privacy training and are bound by confidentiality agreements.

Your Privacy Rights

You have several rights regarding your personal information:

• Access your personal data and request copies
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent

Cookies and Tracking

Our website uses cookies to enhance your experience and analyze site performance. You can control cookie preferences through your browser settings.

For detailed information, please see our Cookie Policy

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Inactive accounts are reviewed annually, and data is securely deleted when no longer required.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child, we will delete it promptly.

Policy Changes

We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through email or website notifications before they take effect.

Contact Information

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at info@nuvathorilqe.com or +61 3 2376 6459